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This occurs when the primary applicant is aged 55 or older at the time of application.

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Platform Action

Asks for an exit strategy letter and escalates to credit operations for review.

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Credit Operations – Next Steps

  • Confirm the exit strategy is plausible (e.g. downsizing, superannuation, sale of assets)
  • Ensure supporting documentation is attached and meets policy standards

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Example Situation

A 58-year-old applicant applies for a 30-year loan term. The platform requests an exit strategy and escalates the application. The applicant provides a letter outlining plans to downsize at age 70 using projected superannuation assets.
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