Documentation Index
Fetch the complete documentation index at: https://docs.homestar.goslate.dev/llms.txt
Use this file to discover all available pages before exploring further.
This occurs when the applicant’s credit report or title search indicates more than one existing home loan.
Platform Action
Auto-escalation to human.Credit Operations – Next Steps
- Review all loan account information to:
- Validate if the data is accurate (i.e. splits vs. separate loans)
- Identify any short-term bridging loans or refinancing overlaps
- Investigate potential address mismatches or joint liabilities
- Confirm total debt exposure before proceeding
Example Situation
An applicant’s credit report shows two separate home loans.The platform escalates the file. Credit ops confirms one is a short-term bridging loan due to settle within weeks and verifies the total loan exposure is within policy. The application proceeds.